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Frequently asked questions

What is the return policy?

For hygiene reasons, certain beauty products may not be eligible for return once opened or used. If you have any concerns regarding your order, please contact us and we will review your case individually.

If the product arrives damaged, or is not suitable for use, contact us with photos, so we can help you in the best way possible.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

Read our return policy for refunds.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your locatio al though it usually takes 2-4 days, as we ship with DAO.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Shipping is usually 49kr if you live in Denmark.

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